Privacy Policy
At Online Vision LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, https://onlinevisionllc.com, or use our services.
Information We Collect
- Personal Information: We may collect your name, email address, phone number, billing information, and other personal details you provide when creating an account or purchasing services.
- Usage Data: Information such as IP addresses, browser types, and usage statistics may be automatically collected for analytics and website performance optimization.
How We Use Your Information
- To process transactions and deliver services.
- To communicate with you regarding updates, promotions, or support.
- To improve our website, services, and customer experience.
- To comply with legal obligations or resolve disputes.
Data Protection
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Sharing of Information
We do not sell, rent, or share your personal information with third parties except:
- When necessary to complete a transaction or provide a service.
- As required by law or to protect our legal rights.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@onlinevisionllc.com.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
Refund Policy
At Online Vision LLC, customer satisfaction is our priority. Our refund policy is designed to ensure fairness and clarity for all parties.
Eligibility for Refunds
- Refund requests must be submitted within 7 days of the purchase date.
- Refunds are applicable only for services not yet rendered or accessed.
- Customized or personalized services are non-refundable once initiated.
Refund Process
- To request a refund, please contact us at support@onlinevisionllc.com with your order details and the reason for the request.
- Approved refunds will be processed within 5-10 business days via the original payment method.
Exclusions
Refunds are not applicable for:
- Services that have already been delivered or completed.
- Technical issues caused by user error or third-party software incompatibility.
Contact for Refunds
For any questions or concerns about refunds, please reach out to us at support@onlinevisionllc.com.